Tag Archives: Rampant

Return Fraud Is Rampant Thanks to Free Shipping, Customer Behavior

Return Fraud Is Rampant Thanks to Free Shipping, Customer Behavior

Bill Stewart, the owner of LI Toy and Game on Long Island, New York, estimates that he gets “screwed over” by return shenanigans twice a month. Customers falsely claim an item he shipped wasn’t as described or doesn’t work, or they send back something in much worse condition than how he released it. Recently, a customer returned a Scooby Doo …

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