A “longtime” Hertz customer says he is “done” with the car rental company after he claimed that the AI-powered damage detection system improperly flagged a nonexistent mark on the vehicle — even though video that he filmed immediately afterwards appeared to back up his claim. “After 10 years as a loyal Hertz customer — hardly any issues, always returning …
Read More »Hertz customer flagged by AI scanner for damage says he’s ‘done’ with firm
