Tag Archives: customer

Fox News contributor Liz Peek argues Cracker Barrel’s logo change was unnecessary on ‘The Bottom Line.’ Cracker Barrel said Tuesday that after listening to its customers, it will scrap its new logo and keep the “Old Timer” in place. “We thank your guests for sharing your voices and love for Cracker Barrel,” the restaurant chain said in a statement to …

Thoma Bravo Acquires Verint to Join Forces with Calabrio to Create an AI-Driven Customer Experience Powerhouse  Business Wire Thoma Bravo to Buy Verint for $1.23 Billion in Cash Deal  Bloomberg.com Verint Confirms $2BN Takeover by Thoma Bravo, Set to Merge with Calabrio  CX Today Thoma Bravo to Acquire Call Center Provider Verint Systems for $2B  CMSWire.com Thoma Bravo to Buy Verint for $2 Billion  The …

Erik Russell worked at Cracker Barrel for several years. Now a brand designer, he warns the company is committing “one of the cardinal branding sins.” Cracker Barrel has found itself at odds with its fans after removing “Uncle Herschel” from its logo. The company unveiled its revamped text-only design, sparking backlash and sinking its stock price. The original 1969 logo …

Ram Automakers live or die based on how the public perceives them and their vehicles because it typically reflects the decisions made by prospective buyers before even setting foot on a dealership lot. On that front, Stellantis is struggling tremendously. The American Customer Satisfaction Index’s annual automotive survey was released earlier this …

Walmart says customer behaviors are changing due to tariffs  Axios Walmart hikes sales and earnings outlook even as it says tariff costs are rising  CNBC Walmart raises guidance despite EPS miss, tariffs weighing  Quartz Walmart stock falls after earnings, profit outlook misses forecasts as US sales growth accelerates  Yahoo Finance Walmart Sees Sales ‘Momentum’ Despite Tariffs  The New York Times Source link

The CEO of Target is stepping down, as the embattled retail giant seeks to turn around its fortunes amid an ongoing customer boycott over its scaling back of diversity, equity and inclusion (DEI) initiatives. Brian Cornell will be replaced next year by , Target’s chief operating officer, the company said on Wednesday. Cornell helped re-energize the company when he became …

A United Airlines customer was scammed for over $17,000 after calling the airline’s official customer service line. The man was attempting to rebook a flight for his family and asked to make a large payment that would later be refunded. After investigating, United confirmed it had a record of the passenger’s call, but that it only lasted for 13 minutes, …

Man calls United Airlines customer service, gets connected to someone else who takes $17k  KUSA.com Denver man called United Airlines real customer service — then got transferred to someone who took $17K. How?  yahoo.com He Called United After His Flight Was Cancelled — And No One Can Explain How He Got Scammed For $17,000  View from the Wing A Denver man called United …

Dan Smoker’s dream family trip to Europe turned into a nightmare—not because of a cancellation, but due to a call he made to United Airlines. After his initial flight was canceled due to mechanical issues, Smoker spent over three painstaking hours on the phone with United trying to rebook. He connected with an agent named “David,” who promised to charge …

Stripe, a financial services company that acts as a payment processor for millions of businesses including itch.io, has issued an apology following reports that members of its support team told callers the business does not support the sale of LGBTQ content. “We apologize: the information given by our support team was totally wrong,” said Stripe spokesperson Casey Becker in an …