Borderlands 4 Boss Randy Pitchford Keeps Saying Wild Stuff

Technology

It’s been a fittingly chaotic launch week for Borderlands 4. The cacophony of player feedback ranges from praise for the best new entry in the loot shooter series since Borderlands 2 to very loud and angry complaints about bugs, crashes, and performance stutters on PC. Even the PlayStation 5 and Xbox Series X/S versions have some weird issues. Gearbox Entertainment now says a second patch to address PC performance is on the way as it also investigates problems on console.

Not one to calmly monitor feedback from atop his 2K Games-funded Ivory Tower, studio CEO Randy Pitchford has been arguing almost nonstop with fans since the game released about whether their gripes about how it runs are legitimate or not. With Borderlands 4 sitting at at a mixed rating on Steam with just 65 percent positive reviews, the veteran poster has been handling criticism in classic Borderlands fashion.

Here’s an abridged recap of the post-launch Pitchford timeline:

Reactions to this approach have been mixed. “At what point do the crashouts stop making sense?” asked one player. Another claiming to be a game industry veteran who was definitely not Pitchford writing under an alias applauded:” “Randy Pitchford cares. He manically, catastrophically, awkwardly, SINCERELY cares.” I would simply add that this drama is as much a part of Borderlands at this point as the bandit psycho masks, terrible Claptrap puns, and glowing ammo hidden in toilets.

A second patch to fix Borderlands 4 on PC is on the way

To help set the record straight or at least cut through the noise a bit, Gearbox released an official statement last night clarifying the team’s ongoing priorities as we approach Borderlands 4‘s one-week anniversary. Here are the priorities following an emergency update over the weekend to try to improve optimization on PC:

  • We know some PC players are running into bugs and crashes. We hear you. Updates to improve stability and performance already started rolling out over the weekend and another is coming this Thursday. This is our top priority.
  • A Field of View [FOV] slider option for consoles is in testing right now and more information is coming very soon on that. Some console players have reported concerns with performance and we’re investigating those with planned updates coming.

The studio also released additional Shift codes for gold keys, including a Break Free Pack, to sweeten the deal with more bonus loot. At least one research firm has suggested Borderlands 4 has already sold over 2 million copies in its first couple of  days. Official player stats from Gearbox indicate 764,733,586 total items looted and 4,563,416 deaths by grenade as well as a quarter of all attempted boss fights being failed. I’m sure at least some of them will blame it on not being able to play Borderlands 4 at 120fps in 4K.

Update 9/18/2025, 2:07 p.m. ET: This week’s regular update is live and improves performance on PC as well as tackling some loot bugs. It also refreshes the Big Encore Boss, Wildcard Missions, and Maurice’s Black Market Vending Machine. Here are the full patch notes:

Stability

  • Addressed crashes tied to animation states, audio, and collision checks
  • Addressed various GPU-related crashes

Gameplay & Progression

  • Resolved an issue where the Reward Center could stop working after claiming the Gilded Glory Pack rewards
  • Addressed a progression blocker in the mission “Talk to Zadra,” where the objective could fail if players exited and relaunched mid-dialogue
  • Corrected “Doesn’t own DLC” warnings incorrectly showing up on non-DLC gear
    • This will be fixed on consoles in the coming days.

Loot & Items

  • Updated loot pools so Gilded Glory Pack guns no longer appear in standard chests




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