The AWS Outage Bricked People’s $2,700 Smartbeds

Sleepers snoozing in Eight Sleep smartbeds had a bad night on Monday when a major outage of Amazon Web Services (AWS) caused their beds to malfunction. Some were left with the bed’s heat blasting, others were left in a sitting position and unable to recline. One woman said her bed went haywire and she had to unplug it from the wall.

At around 3 a.m. ET on Monday morning the US-EAST-1 AWS cluster went down and screwed up internet connected services across the planet. Customers for the banks Lloyds and Halifax couldn’t access their accounts. United Airlines check-ins stopped functioning. And people who rest in Eight Sleep beds awoke to find their mattresses had turned against them.

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